Term and Conditions

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for equestrian professionals and enthusiasts aged 18+ who reside in our service areas (excluding Asia and certain remote regions).

1.2 Intellectual Property

All content (images, text, product designs) is the exclusive property of Prestige Store. Unauthorized use may violate copyright, trademark, and other laws.

2. Product Information

2.1 Product Descriptions

We specialize in:

• High-performance saddles (Dressage, All Purpose, Close Contact)
• Professional-grade bridles and training equipment
• Therapeutic horse gear
• Quality used saddles (clearly marked as such)

2.2 Product Limitations

Some items have special considerations:

• Custom-made saddles require extended production time
• Therapeutic equipment must be properly fitted
• Used saddles are sold “as-is”

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days. You will receive an order confirmation via email.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Pricing and Availability

Prices are in USD. While we strive for accuracy, rare pricing errors may occur. We reserve the right to cancel orders resulting from such errors.

4. Shipping Policy

4.1 Shipping Options

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: Orders over $50 via EMS (15-25 business days)

4.2 Delivery Limitations

We cannot ship to Asia or certain remote regions. International shipments may incur customs fees (buyer’s responsibility).

5. Returns and Exchanges

5.1 Return Eligibility

Items must be:

• In original, unused condition
• Returned within 15 days of delivery
• Accompanied by proof of purchase

5.2 Non-Returnable Items

For safety/hygiene reasons, we cannot accept returns of:

• Used saddles
• Unpackaged therapeutic items
• Equipment showing signs of use

5.3 Return Process

Email [email protected] to initiate returns. See our Shipping & Returns page for detailed instructions.

6. Liability and Disclaimers

6.1 Product Use

Equestrian equipment carries inherent risks. Proper fitting and use are the rider’s responsibility.

6.2 Limitation of Liability

Prestige Store shall not be liable for:

• Consequential damages from product use
• Shipping delays beyond our control
• Improper use of equipment

6.3 Warranty

Manufacturer warranties apply where applicable. We will facilitate warranty claims for defective items.

7. General Provisions

7.1 Governing Law

These terms are governed by Michigan law. Disputes will be resolved in Detroit courts.

7.2 Changes to Terms

We may update these terms periodically. Continued use constitutes acceptance of changes.

7.3 Contact Information

Prestige Store
1306 Front Street
Detroit, US 48219
Email: [email protected]
Phone: +1 (313) XXX-XXXX