1. Information We Collect
To serve our discerning clientele, we collect:
- Transaction Data: Payment details (processed securely through PCI-compliant gateways), shipping addresses for our global deliveries (excluding select Asian regions), and purchase history of saddles, bridles, and therapeutic gear
- Account Information: For registered users, we store contact details, preferences for English or Dressage equipment, and wish lists
- Communication Records: Correspondence regarding custom saddle inquiries, therapeutic equipment consultations, and competition gear needs
- Technical Data: IP addresses, device information, and browsing behavior on our specialized equestrian product pages
2. How We Use Your Information
Your data enables us to provide the premium service expected by professional riders and trainers:
- Process high-value transactions for dressage saddles, hunter bridles, and therapeutic equipment with complete security
- Coordinate international shipping of competition gear with proper customs documentation
- Personalize recommendations based on your discipline (show jumping, dressage, or endurance riding)
- Enhance our curated selection of English saddles and training equipment through analytics
- Provide expert customer support for technical inquiries about lunging equipment or therapeutic boots
- Prevent fraud in accordance with our zero-tolerance policy for equestrian equipment counterfeiters
3. Data Sharing & Disclosure
We treat your information with the discretion expected when purchasing premium equestrian gear:
- Payment Processors: Partnering only with PCI-DSS compliant services (Visa, MasterCard, PayPal) for secure transactions
- Shipping Providers: Sharing only necessary delivery information for international saddle shipments
- Legal Compliance: When required for customs documentation or to prevent fraudulent purchases of high-value used saddles
- Service Providers: Carefully vetted partners assisting with website operations, always under confidentiality agreements
We never sell rider data to third-party marketers.
4. Data Storage & Security
We protect your data with the same vigilance we apply to crafting secure riding equipment:
- Enterprise-grade SSL encryption throughout all transactions
- PCI-compliant storage practices for payment information
- Regular security audits of our systems
- Limited employee access to sensitive rider data
- Secure servers located in the United States with appropriate safeguards for international customers
5. Your Rights
As a valued member of our equestrian community, you may:
- Access your purchase history for saddles, bridles, and training equipment
- Correct inaccuracies in your rider profile
- Request deletion of non-essential data (excluding transaction records required by law)
- Opt-out of marketing communications while retaining important service notices
- Object to certain processing of your competition gear preferences
6. Cookies & Tracking Technologies
We use these tools to enhance your experience when selecting specialized equestrian equipment:
- Essential Cookies: For secure checkout processes when purchasing saddles and therapeutic gear
- Preference Cookies: To remember your discipline (dressage, jumping, etc.) and equipment preferences
- Analytics Cookies: To improve our product offerings for competitive riders
- Marketing Cookies: For showing relevant promotions on premium horse equipment (manageable through our cookie banner)
7. Policy Updates
We may update this policy as we expand our global offerings of English saddles and training equipment. Significant changes will be communicated to our registered users.
Contact Our Equestrian Specialists
For privacy concerns regarding your saddle purchases or therapeutic equipment orders:
Email: [email protected]
Postal: Prestige Store, 1306 Front Street, Detroit, US 48219