At Prestige Store, we understand that equestrian excellence doesn’t wait. That’s why we’ve designed a comprehensive global delivery program to bring your premium tack and training equipment directly to your stable – with the same care and precision we apply to selecting every product in our collection.

Our Delivery Promise

Whether you’re preparing for dressage competition or outfitting your training facility, we ensure:

  • 1-2 business days for order processing (excluding custom items)
  • Worldwide shipping to most regions (excluding select Asian countries and remote areas)
  • Fully tracked shipments with premium carriers
  • Careful packaging to protect your investment

Shipping Options Designed for Equestrians

Standard Shipping: Performance Delivery

Carriers: DHL or FedEx

Delivery Time: 10-15 business days after dispatch

Cost: $12.95 USD

Our recommended option for riders who need their equipment promptly. Ideal for time-sensitive purchases like replacement bridle parts or training equipment before an important event.

Free Shipping: Value-Focused Delivery

Carrier: EMS

Delivery Time: 15-25 business days after dispatch

Cost: Free for orders over $50 USD

Perfect for comprehensive orders of saddles, therapeutic gear, or multiple items where immediate delivery isn’t crucial. Enjoy significant savings while still receiving quality service.

Important Delivery Notes

  • All delivery times are estimates and may vary by destination
  • Customs duties or import taxes are the responsibility of the recipient
  • Signature may be required for high-value items
  • Please inspect packages immediately upon delivery

Our Returns Policy

Not completely satisfied? We offer a 15-day return window from delivery date for most items (excluding used saddles and custom equipment). Please contact our team at [email protected] to initiate a return.

For our competitive riders in Asia or remote locations: While we strive to serve all equestrians, shipping restrictions sometimes apply. Please contact us before ordering to confirm delivery availability to your region.

At SaddleHavenShop.com, we combine the heritage of traditional horsemanship with modern logistics solutions – because your partnership with your horse deserves nothing less than excellence, from our stable to yours.